Welcome to the new eshop Jatagan.eu! Pro české a slovenské zákazníky jsme spustili nový eshop na adrese jatagan.cz a jatagan.sk. Pro pohodlný nákup si, prosím, přepněte jazyk na CZ/SK. 

Do you need help?

777 27 67 67 shop@jatagan.eu

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Welcome to the new eshop Jatagan.eu! Pro české a slovenské zákazníky jsme spustili nový eshop na adrese jatagan.cz a jatagan.sk. Pro pohodlný nákup si, prosím, přepněte jazyk na CZ/SK. 

The condition for acceptance of the goods for exchange or return within the statutory 14-day period is that it will be unused, in the same condition in which you received it from us and must still be able to resell. Otherwise, a deduction from the price of the goods may be deducted before the acquisition costs are reimbursed, due to the resale of the goods.

 

Postage when exchanging goods is CZK 65.

In the event of withdrawal from the purchase contract, you as a consumer are entitled to a refund for the lowest amount of transport offered (if you choose a more expensive mode of transport).

Do you want to send the goods for return or exchange for free?

If you are a registered customer , you will find a return item tab in your account. Here you fill out the online return form and send the shipment back to our address. You can use the free delivery via the Mail Order service. All you have to do is take the shipment to any branch of the Mail Order and report the code for the return shipment, 92423409. The shipment will be sent back to us free of charge. You will be informed by e-mail about further processing.

If the purchase was made without registration, click on this link . Here you fill out the online return form and send the shipment back to our address. You can use the free delivery via the Mail Order service. All you have to do is take the shipment to any branch of the Mail Order and report the code for the return shipment, 92423409. The shipment will be sent back to us free of charge. You will be informed by e-mail about further processing.

Notice : When returning or exchanging goods via the courier service, the delivery time is longer. The average delivery time back to us is up to 10 working days .

Address for sending goods for exchange and return in case you do not want to use the Mail Order service:

PMPCompany sro
Staré Buky 162
542 43 Staré Buky
Czech Republic

 

Did not find what you were looking for?
Please write to us at shop@jatagan.eu or call 777/27 67 67.

Do you need help?

Contact us

Martin Horák

CZ/CZK EN/EUR SK/EUR

Do you need help?

777 27 67 67 shop@jatagan.eu

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